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Training, preventive maintenance, awareness-raising on the use of tools, support for sales staff, and project managers upstream – all these activities are of crucial importance in maintaining and ensuring the maximum safety of Definox valves. We spoke to Hervé Richard, Customer Service Manager at Definox and the person responsible for these activities. First of all,…
Last June, Definox took part in a round table organised by Ubleam on the theme of “Repairability in the digital age”. This topic reflects the expectations of our customers, the users of our valves. To better meet their needs and requirements, Definox is constantly developing and improving it “Definox id” augmented reality mobile application. REPLACE…
While Definox has been working on its QSE issues for many years, 2023 marks the start of a decarbonisation journey for the company. Definox’s management committee is about to take part in a day devoted to the ecological transition and understanding the environmental issues associated with decarbonisation. With this in mind, we spoke to Marie…
*TCO: Total Cost of Ownership Nicolas Czerniak has been Regional Sales Manager for the Eastern European market and the Commonwealth of Independent States for 8 years and is responsible for key international accounts. As part of his sales missions, he is particularly aware of the economic and technical challenges faced by manufacturers. Interview. Nicolas, why…
Nancy Brownell Gay, Regional Sales Manager for Definox Inc., New Berlin, Wisconsin, explains how this technology, the VOEX PMO mixproof valve, works and the benefits for Definox’s customers. Interview. Nancy, could you please introduce yourself and tell us what you do at Definox? I am Nancy Gay and I am a Regional Manager at Definox…
Several months ago, Definox decided to speak about the major concerns of its customers. Today, these words have taken form with a new section on the website, full of new content and the latest news. The General Director of the company, Magalie Chouin-Theriot gives more details to the “DNA Approach” and what motivates it. What…
Beyond their purchase price, each product has a real cost of use regarding its life cycle. It is therefore necessary to take into consideration the total cost of acquisition of the product: manufacturing; purchasing, usage, maintenance…. this is called the TCA, (total cost of acquisition). Definox has always claimed the optimal maintainability of its products….
A few months ago, Definox strengthened its international expansion with the creation of a branch based in Germany, a major industrial hub. To strengthen our activities, we have recruited Samir Aouad to the strategic and important position of Sales Manager. He represents the brand’s know-how and expertise on site. Let us tell you more about…
Among the special features of Definox products, the PFA floating seal is one of the standard seal types available on our process valves. Patented floating seal technology This type of technology is what differentiates Definox on the industrial process valves market. The floating feature of the seal assures excellent cleaning by allowing the circulation of…
The environment is a major issue for all manufacturers. It is a global constatation. Today and for several years already, manufacturers in France and around the world have had to deal with environmental problems. Being an international industrial reference, Definox has taken this issue seriously for many years now. Valve and sanitary process solutions specialists,…